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Privacy Policy


Last Updated: February 14, 2026


1. Introduction
Spotlight Media LLC ("Spotlight Media," "we," "our," or "us") is committed to protecting your privacy and safeguarding the information you share with us.

 

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, engage with our services, submit forms, or opt into communications including SMS messages, email marketing, appointment reminders, and advertising tracking tools.
By using our website or services, you agree to this Privacy Policy and our Terms and Conditions.

 

2. Information We Collect
Contact Information
We may collect your name, email address, phone number, business name, mailing address, and other contact details when you:

  • Submit a contact form

  • Book a discovery call or appointment

  • Download a resource

  • Request information

  • Engage with our services

Communications Data
If you opt in to receive communications, we collect and maintain records of:

  • SMS opt-in consent

  • Email subscription preferences

  • Messaging history

  • Opt-out activity

Usage & Device Information
We may use cookies, pixels, tracking scripts, and analytics tools (such as Meta Pixel or Google Analytics) to collect information about how visitors use our website. This may include:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on site

  • Interaction data

Client & Service Data
If you engage Spotlight Media for marketing services, we may collect business-related information necessary to provide services, including brand assets, marketing data, advertising account access, and project-related details.

 

3. How We Use Your Information
We use collected information to:

  • Provide requested services and customer support

  • Deliver marketing services and digital products

  • Send appointment confirmations and reminders

  • Send SMS and email communications you have explicitly consented to receive

  • Improve website performance and advertising effectiveness

  • Maintain compliance records related to consent and opt-outs

  • Monitor security and prevent fraud

  • Improve our services and client experience

We only send marketing communications when consent has been provided.

 

4. Cookies & Tracking Technologies
We use cookies and similar technologies to:

  • Personalize your website experience

  • Track marketing performance

  • Understand visitor behavior

  • Improve ad targeting

You can control cookies through your browser settings. Disabling cookies may limit certain website functionality.

 

5. How We Share Your Information
We do not sell your personal information.
We do not share mobile phone numbers, SMS opt-in data, or consent records with third parties or affiliates for marketing or promotional purposes.
We may share information only in the following limited situations:
Service Providers
We may share information with trusted vendors who assist us in operating our business, such as:

  • Email marketing platforms

  • SMS delivery providers

  • CRM systems

  • Scheduling software

  • Payment processors

  • Advertising and analytics tools

These providers are only permitted to use information to perform services on our behalf.

 

Legal & Safety Requirements
We may disclose information if required by law or if necessary to protect the rights, safety, and security of Spotlight Media, our clients, or others.

 

Business Transfers
If Spotlight Media is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. Any successor entity will be required to honor this Privacy Policy.

 

SMS & Mobile Data Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service or technical providers) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

6. Your Choices
SMS Opt-Out
You may opt out of SMS messages at any time by replying STOP to any message. After sending STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt back in.
Reply HELP for assistance.
Email Opt-Out
You may unsubscribe from marketing emails by clicking the unsubscribe link at the bottom of any marketing email.
Access, Correction & Deletion
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

 

7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

 

8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
 
9. Updates to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last Updated” date.
 
10. Contact Information
If you have any questions regarding this Privacy Policy, please contact:
Spotlight Media LLC
Dixon, Illinois
Email: hello@cityspotlightmedia.com
Phone: (815) 213-3056

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